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02061930306 broadbandsupport@inetservices.org

Frequently Asked Questions

I-Net Services provides high-speed and reliable internet connectivity solutions for residential, commercial, and enterprise customers with stable network performance and responsive support.

Most plans are offered under a Fair Usage Policy (FUP). After reaching the FUP limit, speeds may be reduced as per the selected plan.

Installation is usually completed within a few working days after document verification and payment confirmation, subject to network feasibility.

You can contact our customer support team using the contact details provided on our website for any service-related queries or technical assistance.

To activate a new internet connection, you need to provide valid identity proof, address proof, and a completed application form as per regulatory requirements.

Yes, plan upgrades or changes are possible based on availability. Contact our support team to request a plan modification or upgrade.

Payments can be made online through our website using supported digital payment methods. Billing cycles and payment instructions are clearly communicated at the time of subscription.

Yes, we follow industry-standard security practices to protect your data, network traffic, and account information in compliance with applicable data protection regulations.

If you experience connectivity issues, first restart your router. If the problem persists, contact our technical support team for assistance.

No, all charges are transparently communicated at the time of subscription. Installation fees, if applicable, are included in your plan details.

Yes, I-Net Services offers dedicated support for business and enterprise clients, including customized plans and SLA-based technical assistance.