At inetservices.org, We place the highest importance on protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains in detail how we collect, process, store, disclose, and protect personal and non-personal information when you access our website, use our internet connectivity services, or interact with our digital platforms. By continuing to use our services, you acknowledge that you have read, understood, and agreed to the practices described in this policy.
This Privacy Policy applies to all services, platforms, applications, websites, and network-based solutions operated by I-Net Services, including but not limited to broadband, internet connectivity, customer portals, and support services. Throughout this policy, references to “we”, “our”, “us”, or “Portal” refer to I-Net Services and its authorized representatives. This policy must be read together with our Terms & Conditions and any additional policies published on the Portal.
We process personal data in strict accordance with applicable laws and regulations, including the Information Technology Act, 2000, related rules framed thereunder, and other applicable Indian data protection laws. Where required, and for users located in applicable jurisdictions, we also comply with the General Data Protection Regulation (GDPR). Our internet infrastructure, internal processes, and network security practices are designed to ensure lawful processing, transparency, accountability, data minimization, and protection against unauthorized or unlawful access.
This Privacy Policy may be revised or updated periodically to reflect changes in our business practices, technology, legal obligations, or regulatory requirements. Any such updates will be published on this page and will become effective immediately upon posting. We encourage users to review this policy regularly. Continued use of the Portal or our services after any update constitutes your acceptance of the revised Privacy Policy.
We may collect personal information that can identify you directly or indirectly, such as your name, contact details, age, gender, billing address, payment information, service preferences, and other details provided during registration, subscription, communication, or customer support interactions. Any sensitive personal information, if collected, is processed only in accordance with applicable legal requirements and with appropriate safeguards in place.
In addition, we may collect non-personal information such as IP addresses, device identifiers, browser types, operating systems, network logs, diagnostic data, and usage statistics. When non-personal information is combined with personal information, it is treated as personal information and protected accordingly.
The information collected is used to deliver reliable internet connectivity services, manage customer accounts, process payments, verify identity, monitor network performance, ensure service continuity, comply with legal and regulatory obligations, prevent fraud and misuse, respond to customer queries, and improve overall service quality. Subject to your consent, we may also use your information to communicate service updates, offers, or information that may be relevant to your usage.
We may share your information with trusted affiliates, authorized service providers, payment gateways, network partners, and technology vendors solely for the purpose of service delivery, operational support, compliance, and business continuity. All such parties are contractually obligated to protect your data and process it in accordance with applicable data protection laws.
We may also disclose information to government authorities, regulators, law enforcement agencies, or courts where such disclosure is required by law, legal process, or to protect the rights, safety, and security of our users, network infrastructure, or the public at large.
We retain personal and non-personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal or regulatory obligations, resolve disputes, or enforce agreements. Once the retention period expires, data is securely deleted, anonymized, or archived in accordance with industry-standard data protection practices.
Our website and internet services may use cookies, log files, and similar technologies to enhance user experience, analyze traffic patterns, monitor system performance, and improve service reliability. These technologies may collect technical and usage-related data. Where required by law, we obtain user consent before deploying such technologies.
Certain services may require the collection of approximate location information through IP routing, Wi-Fi signals, or device settings in order to optimize network performance, manage routing efficiency, and troubleshoot technical issues. Except where identification is required for service delivery, such location data is generally collected in an anonymized or aggregated form.
The Portal may contain links to third-party websites, applications, or advertisements for your convenience. These third-party platforms operate independently and are governed by their own privacy policies. We do not control and are not responsible for the content, security, or privacy practices of such external websites or services.
Subject to applicable laws, you have the right to request access to your personal data, seek correction or updates, request deletion, or withdraw consent for certain types of processing. Please note that exercising these rights may affect your ability to access certain services, and some data may be retained where required by law or for legitimate business purposes.
We implement appropriate technical and organizational security measures, including encryption, access controls, network security monitoring, and internal policies, to protect your information against unauthorized access, alteration, disclosure, or destruction. Our internet infrastructure follows industry best practices for data security and compliance.
We are committed to addressing your privacy-related concerns transparently and promptly. If you have any questions, requests, or complaints regarding this Privacy Policy, data protection practices, or GDPR compliance, please contact us at support@inetservices.org.
You may opt out of receiving promotional or marketing communications by contacting us at support@inetservices.org. Please note that transactional communications, service notifications, billing information, and network-related alerts will continue to be sent as they are essential for service delivery and compliance.